Fritz Pet - Customer Testimonials

I just wanted to write and thank you again for helping me solve one of the most serious problems I have had to face in my 14 years as an aquatic artist, aquarium designer and aquarium maintenance technician.

As a rule, I never try to rush the process of establishing a community of fish in a new aquarium. My philosophy has always been to take it slowly, allowing the necessary bacteria to grow naturally. In recent years, however, I have found that the cycling process can be safely accelerated by using cured live rock as an initial biological filter. My experience has been that this strategy safely shortens the time required to establish a community and works well. Unfortunately, as I mentioned when we spoke on the phone, the use of cured live rock does not allow you to stock a new aquarium with as many fish as my newest, and most important, client wanted for his new years eve party.

When I added the fish to his aquarium, I knew that I was pushing the limits, so I went to his home on new years day to check the water quality. The fish had only been in the aquarium for three days, but my client had already dumped about 40 feeder fish in to be eaten. As you can imagine, the ammonia was already into the danger zone, so I began to plan my strategy for saving the fish.

I had decided that I would check the water the next day to see how things were progressing. I warned my client that I would probably have to remove the fish, do several water changes and bring only a few back after the ammonia and nitrite levels had dropped. He did not like this idea at all, as he was enjoying his new aquarium quite alot. Since I had already tried a number of the cycle type products currently available on the market, I was convinced that none would solve my problem quickly enough to be useful. Under the circumstances, I decided that I would seek the opinion of other professionals in the business but schedule the fish removal as my best option.

The first four people I spoke with agreed that water changes would not solve the problem, and the available products for accelerating the bacteria growth were not likely to work fast enough. Some people said, as I have personally experienced, that the cycle products would do very little for me.

As I prepared myself and my equipment for the unenviable job of saving the fish and resolving a terrible ammonia and nitrite nightmare in two 500 gallon plus saltwater aquariums, for my most important client to date, I decided to speak with one last person - my friend Shirley, the owner of a store called The Aquarium, in Culver City. I will always be thankful that I made this last stop, because Shirley was the only one who mentioned Turbo Start. When she explained that the product contains actual living bacteria and is shipped over night, I stopped in my tracks and asked her to order the product immediately. I am not a scientist, but I do know enough to realize that this product made sense and was well worth a try.

My new plan was to change 25% of the water, add the Turbo Start and then test the water the following day to see if it was working. If the ammonia and nitrite were still rising or had not dropped, I would resort to my original plan and remove the fish.

Well, you can imagine how happy and somewhat amazed I was when I tested the water after only 30 hours and found virtually no ammonia, only a trace of nitrite and fish that actually looked as though they has never been in jeopardy.

I cannot thank you enough for producing a product which would clearly exceed the expectations of virtually anyone in this business. I only wish that the four people I consulted with, including people with over 30 years experience, had known about the product. I went through a lot of stress searching for a solution and can hardly believe that so few people in California do not know about such a valuable lifesaving product. I only hope that the rest of the nation is better informed.

Thank you again!

Sincerely,

Richard Bilow
(Proprietor, Aqua-Terra Studios)
www.aquaterrastudios.com